A SIM card allows you to access the internet throughout Vietnam and make calls and send messages as you wish. The average price of a SIM card in Vietnam ranges from 2 to a maximum of 8 euros, depending on the internet capacity and various features. You can purchase it at the airport or in stores in major cities.

International cards such as Visa or Mastercard are widely accepted in hotels, shops, and restaurants. However, please note that Vietnamese banks may apply an additional commission of 3% to 4% for this type of payment.

You can also pay in euros or USD at some businesses in major cities (hotels, restaurants, etc.). However, for small expenses, it is more advantageous to have Vietnamese Dong (VND). You can easily exchange currency at banks, jewelry shops, or even at your hotel. You can also withdraw VND from ATMs.

As for the balance payment, you can settle it in one of the following ways:

• In cash upon your arrival. We accept US dollars and Euros (USD/EUR exchange rate calculated on the day of payment). However, we do not accept defaced or excessively old banknotes. We kindly ask you to obtain new bills from your bank to avoid any inconveniences during your trip.

• By credit card upon your arrival at our office (using our credit card terminal). In this case, there is an additional fee of 3% for our bank if you pay with Visa or Mastercard and 4% for payments with Amex. Payment is made in the local currency.

• By bank transfer: We request that you complete this transfer no later than 10 days before your departure. This is to ensure that the balance of your trip is credited to our account before the start of your journey

To make the deposit payment, you have two options:

• Bank transfer: Our account details are provided in the travel invoice.
• Credit card (Visa, Mastercard, Amex) through our bank's secure website. This payment method includes insurance as part of the card services (cancellation insurance, medical coverage, repatriation, etc.). However, please note that you will incur additional fees for our bank with this option: 3% extra on the deposit if you pay with Visa or Mastercard, and 4% extra on the deposit if you pay with American Express. Payment is made in the local currency."

If you agree with the itinerary proposed by one of our advisors, please send us an email to confirm the reservation of the tour with our agency. Your advisor will then provide you with the booking documents, including:

• A reservation form containing detailed information about your booked tour, as well as your personal details and contact information to be completed. You will need to return the form with these details duly filled out, which will be used for the organization of your trip. Please also send us a scan of your passports.

• A travel invoice requesting a deposit payment of 25% of the total price.

The organization of your trip will be confirmed upon receipt of the completed form and once the deposit is in our possession. We will also send you a travel contract that certifies the details of your trip, including the duration, travel dates, deposit paid, and your contact information."

We do not impose a deadline for booking, but it is advisable that you book both the flight tickets and the tour as early as possible. In fact, the earlier we make the reservations, the better the services, considering that the best providers may have limited availability. Therefore, our clients often book their trips 4-6 months in advance.

You will be traveling with Vietnam Airlines or Bamboo Airways, the two best airlines in the country. We do not offer low-cost airlines to ensure a smooth experience on-site.

Regarding baggage, you will have 7 to 12 kilograms of carry-on luggage and 20 to 23 kilograms of checked baggage, depending on the chosen airline. Each extra kilogram will cost you from 3 to 5 USD, payable directly during your check-in.