Ethan's Family - Switzerland
December 30, 2024 - Dear Nhung,
A huge THANK YOU for organizing our trip, which was flawless. And yet, we gave you so much work!
First, in crafting the itinerary, custom-tailored to include our requested visits. You contacted me several times on WhatsApp, and in the end, the itinerary suited us perfectly and fit within the budget we had set. Thank you, Nhung, for your availability, attentiveness, and patience.
Then, unfortunately, we had to test your skills and professionalism when, one day before departure, my wife had a sinus infection requiring emergency surgery. We were initially supposed to travel as a group of three—my sister, my wife, and me. Given how well-prepared the trip was, I asked my sister to go ahead. Three days after the surgery, which went very well, I decided to join my sister and pick up the itinerary mid-trip (a week later) from Ha Long Bay. Nhung was amazing and remarkably efficient. She canceled my wife's arrangements and organized my transfer to the Ha
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