FAQ

Our Most Frequently Asked Questions

1. Can we change the route, start in Cambodia or add Laos or Thailand?

Yes. Every trip is private, so there are no fixed departures: you can start in Phnom Penh or Siem Reap and finish in Vietnam, swap destinations or lengthen the route. Laos or Thailand can be added by air or overland, for example with our Vietnam, Cambodia and Laos tours or the 20-day Vietnam, Cambodia and Thailand tour. Allow at least five to seven extra days, otherwise the new country becomes a stopover rather than part of the trip.

2. How is the price calculated and what does it include?

The prices on this page are “from” prices for four travellers in standard hotels, and they do not include international flights. Because every trip is private, the final price depends on when you travel, the hotel category you choose and above all the size of your group: the same itinerary costs less per person for six than for two. How you cross between the two countries, by air, river or road, can also change the total. Send us your dates and group size and we will put together a detailed quote.

3. Do we need visas for Vietnam and Cambodia?

The two countries have different rules, so check both.

  • For Vietnam, citizens of the United Kingdom, France, Germany, Italy, Spain and several other countries enter without a visa for up to 45 days, while citizens of the United States, Canada and Australia need an e-visa, which allows up to 90 days with multiple entries (Vietnam visa guide). If your route returns to Vietnam after Cambodia, tell us when you book so we can check that your visa or exemption covers a second entry.
  • For Cambodia, most nationalities need a visa, 30 USD on arrival or online at evisa.gov.kh, and arriving travellers are asked to complete the free e-Arrival card at arrival.gov.kh before arrival (Cambodia visa guide).
4. Can I watch the alms-giving ceremony in Luang Prabang?

Yes, but it is a living religious practice rather than a tourist activity. Arrive early, dress modestly with shoulders and knees covered, stay silent, keep a respectful distance and do not use flash or touch the monks. Avoid buying rice or snacks from street sellers aimed at tourists, since local families give the offerings. Your guide will advise on where to stand. 

5. What does the price include, and can I change the itinerary?

Quoted prices are per person, based on four travelers in standard hotels, and exclude international flights. Our tours are private and tailor-made, so the final price depends on the travel period, hotel category, group size and activities. You can change the itinerary: your consultant adjusts the route, hotels and pace until it fits.

6. How do I book and pay?

Once you agree an itinerary, confirm by email and we send a reservation form to complete, with scans of your passports, and an invoice for a 25% deposit. Your booking is confirmed when we receive both, and a travel contract follows. The deposit can be paid by bank transfer or credit card, with a bank fee of 3% for Visa or Mastercard and 4% for Amex. Your consultant will confirm how and when the balance is due. See our Terms & Conditions.

7. Do I need a visa for Laos?

Most travelers need a 30-day single-entry tourist visa. You can apply online for an e-visa, buy a visa on arrival at major airports and some border crossings, or apply at a Lao embassy. Fees are roughly 30 to 50 USD depending on your nationality and how you apply, and visas on arrival are paid in cash. The stay can be extended in Laos for a daily fee. Rules vary by passport, so confirm yours before booking flights.

8. What is the Lao Digital Immigration Form (LDIF)?

Laos has replaced its paper arrival and departure cards with the Lao Digital Immigration Form, completed online at immigration.gov.la within three days before arrival, and again before departure. It gives you a QR code to show at immigration and does not replace the visa. You will need your passport, visa and first address in Laos. Coverage is being extended to all checkpoints during 2026, so your consultant will confirm whether your entry point requires it.

9. Which currency should I carry in Laos?

The Lao kip is the official currency and Laos is largely cash-based. US dollars are widely accepted, and Thai baht near the Thai border, especially for hotels and larger payments, but small purchases are usually in kip. ATMs exist in the main towns, are scarce in rural areas and limit each withdrawal, so carry cash. Kip cannot be exchanged outside Laos, so change what you have left before you fly. 

10. How many days do I need in Laos?

Five days covers Luang Prabang and Vientiane, and seven days adds Vang Vieng. Ten to fourteen days lets you add the south, with Pakse, the Bolaven Plateau and the 4000 Islands, or the northern route through Muang Sing and the Mekong via Houei Xay and Pakbeng. Distances are long, so we build itineraries around fewer, longer stays. For a first trip with limited time, 3 to 6 days works for the main highlights. 

11. When is the best time to visit Laos?

November to early March is the best window for most of the country, with cool, dry, sunny weather. March to May is hot, reaching 35°C or more in the north. The rainy season, from about May to October, turns the countryside green, fills the waterfalls, raises the Mekong for boat trips and brings fewer visitors, with rain mostly in the late afternoon or at night. See our best time to visit Laos guide.

12. Are the trips private, and how far ahead should I book?

Every trip is private and tailor-made. There are no fixed departure dates: you tell us the weeks that suit you, and a consultant based in the region builds the route, picks the hotels and adjusts the pace until it fits. Nothing is shared with other travelers. Booking four to six months ahead gives the best choice of hotels, guides and internal flights, though we do arrange trips at shorter notice. Get a free quote.

13. Do I need a visa for Cambodia?

Most travelers need a tourist visa. You can apply online for an e-visa at evisa.gov.kh before you travel, or buy a visa on arrival at major airports and border crossings. The tourist visa currently costs 30 USD, allows a 30-day stay and can be extended once for a further month. E-visas are accepted only at certain checkpoints, so confirm your entry point first. Rules change, so check your own passport before booking flights. See our guide on how to get to Cambodia.

14. What is the Cambodia e-Arrival Card?

Travelers arriving in Cambodia by air must complete the free Cambodia e-Arrival Card online at arrival.gov.kh within seven days before arrival, whether or not they already hold a visa. It is a separate requirement and does not replace the visa. Keep the QR code to show at immigration. If you arrive overland, ask your consultant about the current requirement.

15. Should I bring US dollars to Cambodia?

Yes. Cambodia uses two currencies: the riel is official, but US dollars are used for most tourist prices. Bring clean, undamaged notes, because torn or worn bills are often refused. Change under one dollar is given in riel, and most ATMs dispense US dollars, so there is no need to exchange money before you arrive. Tipping is appreciated but not expected. See our Cambodia currency guide.

Previous
12...1112
Contact us Get a free quote
Contact WhatsApp