Laos Tours

Customized travel is a service where your journey is designed according to your preferences for dates, duration of stay, services, and budget. A local advisor assists you in preparing for the trip and supports you on-site, handling transportation, visits, accommodation, and more. This ensures you benefit from an organized trip tailored to your desires and constraints down to the smallest details.

If you agree with the itinerary proposed by one of our advisors, please send us an email to confirm the reservation of the tour with our agency. Your advisor will then provide you with the booking documents, including:

• A reservation form containing detailed information about your booked tour, as well as your personal details and contact information to be completed. You will need to return the form with these details duly filled out, which will be used for the organization of your trip. Please also send us a scan of your passports.

• A travel invoice requesting a deposit payment of 25% of the total price.

The organization of your trip will be confirmed upon receipt of the completed form and once the deposit is in our possession. We will also send you a travel contract that certifies the details of your trip, including the duration, travel dates, deposit paid, and your contact information."

The price displayed on our website does not include international flights and is calculated based on 4 people with standard hotels. Our tours are private with custom services, so the price varies depending on the travel period, the selected service category, and especially the number of travelers. Please contact us for a detailed quote for your trip.

Yes, it is entirely possible to make changes to the provided itinerary. We specialize in private and tailor-made trips, and our advisors will be able to adjust the program according to your every wish.

International cards such as Visa or Mastercard are widely accepted in hotels, shops, and restaurants. However, please note that Vietnamese banks may apply an additional commission of 3% to 4% for this type of payment.

You can also pay in euros or USD at some businesses in major cities (hotels, restaurants, etc.). However, for small expenses, it is more advantageous to have Vietnamese Dong (VND). You can easily exchange currency at banks, jewelry shops, or even at your hotel. You can also withdraw VND from ATMs.

As for the balance payment, you can settle it in one of the following ways:

• In cash upon your arrival. We accept US dollars and Euros (USD/EUR exchange rate calculated on the day of payment). However, we do not accept defaced or excessively old banknotes. We kindly ask you to obtain new bills from your bank to avoid any inconveniences during your trip.

• By credit card upon your arrival at our office (using our credit card terminal). In this case, there is an additional fee of 3% for our bank if you pay with Visa or Mastercard and 4% for payments with Amex. Payment is made in the local currency.

• By bank transfer: We request that you complete this transfer no later than 10 days before your departure. This is to ensure that the balance of your trip is credited to our account before the start of your journey

To make the deposit payment, you have two options:

• Bank transfer: Our account details are provided in the travel invoice.
• Credit card (Visa, Mastercard, Amex) through our bank's secure website. This payment method includes insurance as part of the card services (cancellation insurance, medical coverage, repatriation, etc.). However, please note that you will incur additional fees for our bank with this option: 3% extra on the deposit if you pay with Visa or Mastercard, and 4% extra on the deposit if you pay with American Express. Payment is made in the local currency."