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Ethan's Family - Switzerland

Dear Nhung, A huge THANK YOU for organizing our trip, which was flawless.

And yet, we gave you so much work! First, in crafting the itinerary, custom-tailored to include our requested visits. You contacted me several times on WhatsApp, and in the end, the itinerary suited us perfectly and fit within the budget we had set. Thank you, Nhung, for your availability, attentiveness, and patience. Then, unfortunately, we had to test your skills and professionalism when, one day before departure, my wife had a sinus infection requiring emergency surgery. We were initially supposed to travel as a group of three—my sister, my wife, and me.

Given how well-prepared the trip was, I asked my sister to go ahead. Three days after the surgery, which went very well, I decided to join my sister and pick up the itinerary mid-trip (a week later) from Ha Long Bay. Nhung was amazing and remarkably efficient. She canceled my wife's arrangements and organized my transfer to the Ha Long Bay cruise (taxi + speedboat). This urgent situation, handled masterfully, demonstrated the seriousness and competence of Nhung and the Kampa Tour agency. They are truly trustworthy.

The trip then unfolded as planned. We discovered a wonderful country, with extraordinarily kind, smiling, and welcoming people, stunning landscapes, and unforgettable monuments. Special mention goes to the delicious Vietnamese cuisine. We will never forget the Y Thao Garden restaurant in Hue, Morning Glory in Hoi An, and the Rice Field in Saigon.

The organization was flawless, the program was followed to the letter, and the hotels were carefully chosen. We appreciated the comfort of being met by a driver and guided by English-speaking guides who helped us discover their country more intimately. In Cambodia, our guide Lundy (a former staff member at the Genocide Museum) deeply moved us with his account of the Khmer Rouge period, which he lived through and which has marked him forever.

In short, thanks to Kampa Tour and especially to Nhung, we had an extraordinary and unforgettable journey. My wife regrets missing it so much that we may return someday. Thank you again from the bottom of our hearts.

Ethan, Elena, and Claude

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