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Our Customer Feedback
The trip went very well. Thank you.
We are delighted with our stay in Vietnam. The tour was superb, varied, and very interesting. The hotels were top-notch. The guides were attentive and very kind. We have no complaints about them; on the contrary, they were very friendly and competent, and we would have liked to do more.
Additionally, we thought of something you might want to mention to your future travelers: during our two days alone in Hoi An, we used the Grab app a lot for getting around the city. This app was recommended to us by a fellow Mexican traveler, and it was indeed very useful!
Based on our experiences during the Vietnam trip, we hope the upcoming portions of our itinerary in Cambodia and Thailand will be of the same quality.
We will recommend Kampá Tour.
Best wishes to the entire team.
Sincerely,
Hello,
I finally have the time to share our feedback regarding our trip to Vietnam.
Hanoi: We really enjoyed the vibrant atmosphere, the old Hanoi; it was a very nice experience! The puppet show was really great. Pu Luong: The view was magnificent, and the walks were our favorite part.
The lodge was perfect. The night at the homestay was a unique experience, and fortunately, we had Zan to communicate a little; otherwise, the language barrier would have been too difficult. The family was very welcoming and kind.
Terrestrial Halong Bay: When we arrived, we found it too touristy (a lot of people), but in the end, we loved it! It was very lively and pleasant. We dined at a delicious restaurant right next to the hotel, typical and inexpensive; it was very good. The activities also satisfied us.
Hue: Completely different from everything else, a big city, the hotel was magnificent; we saw few things because we were tired and we ate at the hotel.
Hoi An: Our favorite of the trip, we would have stayed one more day even, we loved everything about it!
The return to Hanoi for my dad's birthday: A very nice evening in that restaurant and with that surprise, thank you again.
Maritime Halong Bay: Magnificent landscapes, a very attentive welcome on the junk, the only downside was that we did not expect it to be so touristy, with dozens of boats around us…
The Fito Museum was also a highlight; the exhibits on traditional medicine were both educational and fascinating. The museum provided a deep dive into Vietnamese herbal practices and was well-presented.
We are extremely satisfied with this trip; it was superb, with magnificent discoveries. The hotels were all perfect. The customized trip you offer and your responsiveness whenever we needed you or needed to change something mean that we can only recommend you to others. You adapted to my 2-year-old baby, and that was great.
Our first guide Zan was perfect, he was attentive, very kind, and friendly. He also took care of and was concerned about my baby, Oscar, which was a real plus. We recommend him wholeheartedly!
Our second guide, Thon, was also very good; the explanations during the various visits were very interesting! He is a very good guide, friendly and welcoming!
Thank you again for organizing this trip, if we are to travel to this part of the world again, we will definitely call on you without hesitation!
Family Gesbert.
Exploring Vietnam with the Family in 18 Days
Hello,
Just to keep you informed:
First, the Au Lac Charner hotel was very good. We had a lovely evening last night, a nice dinner at the hotel (we preferred not to go out in the city because our youngest son had a stomach ache, but he’s much better today). The night was restful. The breakfast was very good.
Today the day is going very well. Everything is very interesting and the activities have followed each other smoothly without any waiting. Not many tourists, so we could enjoy it. Our guide is teaching us a lot about life in Vietnam.
We have arrived at the Mekong Home hotel, which is charming. We will have the cooking class a little later. In the meantime, we will enjoy the pool, the small boat, and the fishing rods available. It’s very pleasant! Have a great day.
Christine Baudry
Hello, good night
I would like to thank you for the beautiful experience, the attention and kindness of the guides, the transfers, the hotels we loved. I learned a lot and it brought me beautiful memories of Vietnam, the grateful one is me. I recommended your agency to my family and acquaintances.
Greetings and see you soon,
Alejandra - Vietnam in 12 Days: From the North to the South
Halong Bay cruise? Absolute game-changer! Hands down the highlight of our trip! And the price? Pretty sweet deal we snagged online.
But let me tell you about our almost-epic fail. Yours truly here forgot to get the visa for Vietnam in advance. Classic, right? Enter our hero, the AMAZING agent Thom. She swooped in and saved the day with her emergency visa wizardry. Thom didn’t just stop there. She contacted the travel agency, got all our paperwork sorted, and rescheduled our trip faster than you can say 'Oops, I did it again.' This all happened at the eleventh hour (literally). Our flight was at 7 pm, and we discovered the visa fiasco at 5:30 pm. Talk about cutting it close!
And because we had to arrive a day late, it messed up our follow-up travel plans. No problem for Thom, though. She rearranged everything so smoothly, even got us a direct transfer to the airport instead of the hotel, with no extra charge. Thom is basically a travel superhero, cape and all.
We are so lucky to have had Thom on our side during this whole debacle. If you need a travel agent who can turn a disaster into a seamless adventure, Thom’s your gal!
Best, Joe