Our Customer Feedback

Hello,

Just to keep you informed:

First, the Au Lac Charner hotel was very good. We had a lovely evening last night, a nice dinner at the hotel (we preferred not to go out in the city because our youngest son had a stomach ache, but he’s much better today). The night was restful. The breakfast was very good.

Today the day is going very well. Everything is very interesting and the activities have followed each other smoothly without any waiting. Not many tourists, so we could enjoy it. Our guide is teaching us a lot about life in Vietnam.

We have arrived at the Mekong Home hotel, which is charming. We will have the cooking class a little later. In the meantime, we will enjoy the pool, the small boat, and the fishing rods available. It’s very pleasant! Have a great day.

Christine Baudry 

20-Day Highlights of Vietnam, Cambodia and Laos

Hello, good night

I would like to thank you for the beautiful experience, the attention and kindness of the guides, the transfers, the hotels we loved. I learned a lot and it brought me beautiful memories of Vietnam, the grateful one is me. I recommended your agency to my family and acquaintances.

Greetings and see you soon,

Alejandra - Vietnam in 12 Days: From the North to the South

Halong Bay cruise? Absolute game-changer! Hands down the highlight of our trip! And the price? Pretty sweet deal we snagged online.

But let me tell you about our almost-epic fail. Yours truly here forgot to get the visa for Vietnam in advance. Classic, right? Enter our hero, the AMAZING agent Thom. She swooped in and saved the day with her emergency visa wizardry. Thom didn’t just stop there. She contacted the travel agency, got all our paperwork sorted, and rescheduled our trip faster than you can say 'Oops, I did it again.' This all happened at the eleventh hour (literally). Our flight was at 7 pm, and we discovered the visa fiasco at 5:30 pm. Talk about cutting it close!

And because we had to arrive a day late, it messed up our follow-up travel plans. No problem for Thom, though. She rearranged everything so smoothly, even got us a direct transfer to the airport instead of the hotel, with no extra charge. Thom is basically a travel superhero, cape and all.

We are so lucky to have had Thom on our side during this whole debacle. If you need a travel agent who can turn a disaster into a seamless adventure, Thom’s your gal!

Best, Joe

Vietnam 2-Week Itinerary from Halong Bay to Hoi An

Hello Thom,
Thank you for reaching out, I was also going to send you a message letting you know we had arrived home already. We just got back home this past Saturday, after traveling to Malaysia and Qatar as well. It’s been a week of catching up from all the work accumulated for the past 3 weeks.

 We loved the service that Kampá Tour provided, how everything was handled down to smallest detail. All the 3 guides and drivers were wonderful, we got to know Vietnam more in depth thanks to way they presented the country to us. The hotels, the drivers, the food, the people, the scenery, the different activities, everything exceeded our expectations. Having a one-on-one guide was the best decision, since everything was customized to our specific requests.

Thank you so much for preparing everything single detail during our journey, it was a real pleasure working with you!!!! For now, we’re back to our daily routine, but will definitely use Kampá Tour again in a future trip to Southeast Asia and will definitely recommend your services to any of our friends and family who are thinking of traveling to that side of the world.

Looking forward to our next travel adventure to Ireland and Scotland in November….. 😊

Best, Horacio 

Vietnam 2-Week Cultural Heritages Itinerary for Seniors