Our Customer Feedback

Ms. Lan Duong, good morning

As promised, I'm giving you feedback on our trip in May 2024 and if I had to give you an overall rating it would be 9/10.

Let's start at the beginning the contact with your agency and yourself as well as the communication in English is excellent, your warm welcome as an experienced professional gives confidence, by your responsiveness which is maximum whether by email or WhatsApp reassures us even more, finally your formula to adapt as much as possible to the client's wishes is most pleasant, Or to simply take your tour organized according to the length of the client's stay, I discovered that the distances in the mountains are counted in hours and not in kilometers between the many bends or the fact of climbing passes it will take time.

The prices charged are competitive and in line with the services offered and given for a 21-day tour in the north (budget to be added depending on the stages, lunch or dinner which remain very affordable between 80000D and 200000D, finally plan a budget for gifts, souvenirs throughout your journey)the dong is the currency of the country, the price is generally between 26 and 27000D for 1$ but to quickly convert count 1$=25000DONG, 10$=250000D 40$=1 millionD,100$=2.500000D, here almost everything is paid in cash the dollar is also sometimes accepted as well as the credit card in large establishments less true in the mountains.

All in all the communal or private rooms in the homestay are quite adequate, the breakfasts are composed of pancakes and jam in sufficient quantity and when the package includes the evening meal there is a variety of local dishes and different depending on the stages where we stop.

The hotels as a whole are very good we had nice surprises for some high-end, the breakfast is copious at the continental or sometimes with a touch of local
As far as the walking activities are concerned, we have to stay in shape because sometimes we go up the mountainside to join a steep path with a very significant difference in altitude but when we reach the top, the reward is offered before our eyes or We discover an unrivalled panorama.

A special mention for our guide Le Van Duc, who is a friendly boy, dynamic with good advice for meals taken outside the cottages, a perfect knowledge of his country composed of many ethnic groups present in the mountains, gifted with humor in English, always available to answer our questions, thanks to him who knew how to make our trip as pleasant as possible the time seemed short to us and we saw him leave with regret when he put us on the night train to Hue.

This trip with my children and my little girl was a fabulous discovery where we were amazed, when the photos we don't count them anymore because they are so numerous, on the handicrafts side we tried to spread our purchases throughout our trip where we had to buy a suitcase to put our treasures, Don't forget to be generous with your guide who knew how to make your life easy and don't forget the driver who knew how to bring you to your destination.

KAMPA TOUR will remain my favorite, I would not hesitate to tell my friends who would like to come and discover your beautiful country with all the treasures that the north of Vietnam has to offer.

Friendly

PIERRE PERNOT - Crossing Vietnam from North to South in 3 Weeks