
Travel Consultant
Our Customer Feedback
Hello Thom,
Thank you for reaching out, I was also going to send you a message letting you know we had arrived home already. We just got back home this past Saturday, after traveling to Malaysia and Qatar as well. It’s been a week of catching up from all the work accumulated for the past 3 weeks.
We loved the service that Kampá Tour provided, how everything was handled down to smallest detail. All the 3 guides and drivers were wonderful, we got to know Vietnam more in depth thanks to way they presented the country to us. The hotels, the drivers, the food, the people, the scenery, the different activities, everything exceeded our expectations. Having a one-on-one guide was the best decision, since everything was customized to our specific requests.
Thank you so much for preparing everything single detail during our journey, it was a real pleasure working with you!!!! For now, we’re back to our daily routine, but will definitely use Kampá Tour again in a future trip to Southeast Asia and will definitely recommend your services to any of our friends and family who are thinking of traveling to that side of the world.
Looking forward to our next travel adventure to Ireland and Scotland in November….. 😊
Best, Horacio
Hello Mrs. Duong,
As agreed, a little feedback on our stay. First of all, a big thank you for these wonderful holidays. Your country is magnificent with an endearing population.
The guides were great, mastering English well. We give a rating of +++ to Vinh for the southern part. The proposed restaurants met our expectations, and we were able to enjoy the local cuisines. The drivers were attentive. The range of hotels chosen exceeded our expectations, and we appreciated it. The tour is very well designed, but we have a small remark: on day 6, we enjoyed it less. We felt like we were walking just for the sake of walking. A big thank you for the cake offered for Nadine's birthday. The passengers were also able to enjoy a nice piece of cake.
We will not hesitate to advertise your agency.
Best regards, Nadine and Gérard.
Ms. Lan Duong, good morning
As promised, I'm giving you feedback on our trip in May 2024 and if I had to give you an overall rating it would be 9/10.
Let's start at the beginning the contact with your agency and yourself as well as the communication in English is excellent, your warm welcome as an experienced professional gives confidence, by your responsiveness which is maximum whether by email or WhatsApp reassures us even more, finally your formula to adapt as much as possible to the client's wishes is most pleasant, Or to simply take your tour organized according to the length of the client's stay, I discovered that the distances in the mountains are counted in hours and not in kilometers between the many bends or the fact of climbing passes it will take time.
The prices charged are competitive and in line with the services offered and given for a 21-day tour in the north (budget to be added depending on the stages, lunch or dinner which remain very affordable between 80000D and 200000D, finally plan a budget for gifts, souvenirs throughout your journey)the dong is the currency of the country, the price is generally between 26 and 27000D for 1$ but to quickly convert count 1$=25000DONG, 10$=250000D 40$=1 millionD,100$=2.500000D, here almost everything is paid in cash the dollar is also sometimes accepted as well as the credit card in large establishments less true in the mountains.
All in all the communal or private rooms in the homestay are quite adequate, the breakfasts are composed of pancakes and jam in sufficient quantity and when the package includes the evening meal there is a variety of local dishes and different depending on the stages where we stop.
The hotels as a whole are very good we had nice surprises for some high-end, the breakfast is copious at the continental or sometimes with a touch of local
As far as the walking activities are concerned, we have to stay in shape because sometimes we go up the mountainside to join a steep path with a very significant difference in altitude but when we reach the top, the reward is offered before our eyes or We discover an unrivalled panorama.
A special mention for our guide Le Van Duc, who is a friendly boy, dynamic with good advice for meals taken outside the cottages, a perfect knowledge of his country composed of many ethnic groups present in the mountains, gifted with humor in English, always available to answer our questions, thanks to him who knew how to make our trip as pleasant as possible the time seemed short to us and we saw him leave with regret when he put us on the night train to Hue.
This trip with my children and my little girl was a fabulous discovery where we were amazed, when the photos we don't count them anymore because they are so numerous, on the handicrafts side we tried to spread our purchases throughout our trip where we had to buy a suitcase to put our treasures, Don't forget to be generous with your guide who knew how to make your life easy and don't forget the driver who knew how to bring you to your destination.
KAMPA TOUR will remain my favorite, I would not hesitate to tell my friends who would like to come and discover your beautiful country with all the treasures that the north of Vietnam has to offer.
Friendly
PIERRE PERNOT - Crossing Vietnam from North to South in 3 Weeks
Xenia Kommer's Family Travel Diary
[29/3/24]: Tony and the driver are great! And everything we've seen and done too 😊
[1/4/24]: Hello! We are back from the boat in Halong Bay. It was very beautiful! I didn't tell you that we ate crickets last 😁 week In Tam Coc the boys played football with children from there 😉
[3/4/24]: Hello, we arrived safely in Hoi An today. Everything is great, the hotel is very nice. Yesterday the boys swam in the Hue😉 River
[5/4/24]: Hoi An diving, I don't do it but the boys love it 😃
To begin with, thank you for this wonderful trip that you organized for us. Thank you to Huan, Kien and Ms. Chau for conveying the love of their country to us. Bus drivers were also safe in this traffic.
After the discussion among all the participants in the trip, we send you these observations:
Guide: 5/5⭐
Drivers 5/5⭐
Bus:4/5⭐
Hotel: 4.9/5⭐ (slightly small breakfast room at the Sanouva Hotel in Saigon).
Choice of restaurant by guides: 5/5⭐
Transfer by plane: 5/5⭐
Choice of visits:5/5⭐
Organization of the agency: 5/5⭐
Thank you, Mrs. TRANG VU, for your warm welcome at the agency and for your willingness to organize our trip. We also thank Bao for his kindness and for the short documentary on YouTube. You can count on us to really appreciate your skills.
Thanks again for everything 😘😘