A SIM card allows you to access the internet throughout Vietnam and make calls and send messages as you wish. The average price of a SIM card in Vietnam ranges from 2 to a maximum of 8 euros, depending on the internet capacity and various features. You can purchase it at the airport or in stores in major cities.
International cards such as Visa or Mastercard are widely accepted in hotels, shops, and restaurants. However, please note that Vietnamese banks may apply an additional commission of 3% to 4% for this type of payment.
You can also pay in euros or USD at some businesses in major cities (hotels, restaurants, etc.). However, for small expenses, it is more advantageous to have Vietnamese Dong (VND). You can easily exchange currency at banks, jewelry shops, or even at your hotel. You can also withdraw VND from ATMs.
As for the balance payment, you can settle it in one of the following ways:
In cash upon your arrival. We accept US dollars and Euros (USD/EUR exchange rate calculated on the day of payment). However, we do not accept defaced or excessively old banknotes. We kindly ask you to obtain new bills from your bank to avoid any inconveniences during your trip.
By credit card upon your arrival at our office (using our credit card terminal). In this case, there is an additional fee of 3% for our bank if you pay with Visa or Mastercard and 4% for payments with Amex. Payment is made in the local currency.
By bank transfer: We request that you complete this transfer no later than 10 days before your departure. This is to ensure that the balance of your trip is credited to our account before the start of your journey
To make the deposit payment, you have two options:
If you agree with the itinerary proposed by one of our advisors, please send us an email to confirm the reservation of the tour with our agency. Your advisor will then provide you with the booking documents, including:
A reservation form containing detailed information about your booked tour, as well as your personal details and contact information to be completed. You will need to return the form with these details duly filled out, which will be used for the organization of your trip. Please also send us a scan of your passports.
A travel invoice requesting a deposit payment of 25% of the total price.
The organization of your trip will be confirmed upon receipt of the completed form and once the deposit is in our possession. We will also send you a travel contract that certifies the details of your trip, including the duration, travel dates, deposit paid, and your contact information."
We do not impose a deadline for booking, but it is advisable that you book both the flight tickets and the tour as early as possible. In fact, the earlier we make the reservations, the better the services, considering that the best providers may have limited availability. Therefore, our clients often book their trips 4-6 months in advance.
You will be traveling with Vietnam Airlines or Bamboo Airways, the two best airlines in the country. We do not offer low-cost airlines to ensure a smooth experience on-site.
Regarding baggage, you will have 7 to 12 kilograms of carry-on luggage and 20 to 23 kilograms of checked baggage, depending on the chosen airline. Each extra kilogram will cost you from 3 to 5 USD, payable directly during your check-in.
Yes, you will have no trouble finding a restaurant. Our selected hotels are well-located, and you will have a wide range of choices for restaurants or local eateries. Your local guide will, of course, be available to recommend good places if needed. Please plan for around 7-10 dollars per person for a hearty meal.
Yes, it is entirely possible to stay in a hotel instead of a homestay if the latter does not suit your preferences. Your trip is private and customized; please let us know your preferences, and we will adjust the itinerary accordingly.
Vietnam is well connected to major international airlines. If you're traveling from the USA, the UK, Canada, or Australia, you can choose from airlines like Vietnam Airlines, Qatar Airways, Emirates, Singapore Airlines, and Cathay Pacific, which offer flights to Vietnam’s major cities, Hanoi and Ho Chi Minh City, often with layovers in major hubs like Doha, Dubai, or Singapore.
From the USA and Canada, popular airlines include ANA, Japan Airlines, Korean Air, and EVA Air, which usually include layovers in cities such as Tokyo, Seoul, or Taipei.
If you’re departing from the UK or Australia, you can also explore direct or one-stop options with British Airways, Qantas, or Malaysia Airlines, which typically stop in Southeast Asian hubs.
For the best deals, visit airline websites directly or use flight comparison tools like Skyscanner, Google Flights, or Kayak.
No, insurance is not included in our package rates, and clients will need to purchase it separately. These insurance policies are typically affordable and easy to obtain. Many of our clients often choose providers like Allianz Global Assistance, Travel Guard, World Nomads, or AXA Travel Insurance.
Additionally, by paying for your plane ticket or travel invoice with a credit card, you may already have some travel insurance coverage provided by your bank or card issuer. It’s worth checking with them to see what coverage may be included.
Tipping for guides and drivers is not included in the quote and is not mandatory. However, it is common to show appreciation to guides and drivers with a tip, and the amount is at your discretion.
As a rough guideline, consider 3 - 6 USD per traveler per day for the guide and half of that (2-3 USD per person per day) for the driver. Tips in Euro, USD, or Dong (local currency) should be given at the end of each stage of the journey (when you are definitively parting ways with the guide/driver to move to another region).
All other small tips for cyclo drivers, rowers, boatmen, porters, etc., are included and will be handled by our guide, so you can travel more comfortably.
This type of accommodation is often offered during your stay in the Northern mountains. Host families, carefully selected by our team, provide you with rooms or private spaces in their traditional houses (made of wood or on stilts). Mosquito nets, mattresses, clean sheets, blankets, and a fan are also provided on-site. The shared bathroom and toilets are located outside the house but not too far from the sleeping area. Your English-speaking guide is always there to assist and adapt the situation to facilitate communication with the family. Please prepare a backpack with your necessary belongings, as the rest of your luggage will be transported by car.
Yes, you can specify a timeframe with a date that suits you or allows you to acquire the most affordable flight tickets. We will then tailor our program accordingly. Please note that we are a specialized agency in custom travel, and we can certainly design a personalized itinerary based on your availability.
