FAQ

Our Most Frequently Asked Questions

1. Do you offer family rooms or connecting rooms?

If you are traveling with young children, we always try to arrange either family rooms or connecting rooms or rooms next to each other. However, not all hotels in our country have family rooms, and these rooms are usually in high demand in July and August, the peak vacation period for families. Therefore, we recommend booking your trip early to ensure the availability of the services according to your preferences.

2. Do you have 'baby cots' in the rooms?

Regarding accommodation, almost all 3-4 star hotels in our country have baby cots, but we can only provide a definitive confirmation for each hotel after we have made reservations.

3. Do you have car seats for our babies?

Our cars are not equipped with child seats. Children in our country typically do not have special seats in the car, but parents often place them beside them or on their laps.

4. What type of transportation do you offer for our family?

Most of the transfers will be done by car, but we also offer various types of transportation during your family trip, such as cyclo-pousse, bicycles, rowboats, or boats. You can also choose to spend a night on a train, all of which will provide you and your children with diverse experiences.

5. Do you offer fun activities for children?

During your family trip, we certainly offer several fun activities for your children during the journey: meeting new Vietnamese 'friends' by staying with local families, cycling, boating, kayaking, and visiting artisanal product workshops.

Vietnam boasts diverse landscapes and an authentic culture, ensuring an experience that will satisfy all your desires.

6. What are the must-visit attractions for a family trip to Vietnam?

During your family trip to Vietnam, don't miss the essential destinations:

In the North: Explore Hanoi, the enchanting capital, immerse yourself in the beauty of Ninh Binh's terrestrial Halong Bay, and, most importantly, visit the wonderful Halong Bay with a memorable cruise. If time allows, experience the authenticity of the Northern mountains by embarking on hikes and staying with the locals, creating unforgettable memories for your children.

In the Central region: Dive into history by visiting Hue, the former imperial city, and discover Hoi An, a city with a myriad of activities.

In the South: Immerse yourself in the bustling atmosphere of Ho Chi Minh City and explore the magic of the Mekong Delta.

At the end of your journey, you can relax in a beach resort like Mui Ne or Nha Trang for a grand finale before your return.

7. What are the hotels offered for this trip? Can I choose the hotels myself?

The suggested hotels will be specified in the detailed itinerary. We include well-located hotels in the quote that have been well-received by our clients. You can also suggest hotels of your preference to have services to your liking; rest assured, we can offer customized services and tours.

8. Do you offer diving or snorkeling excursions for free days on the islands?

During your free time on the island, we leave you free to relax, but we can certainly arrange excursions to the nearby small islands. These are typically group excursions with English-speaking guides/instructors. You can also inquire with the hotel about these excursions.

9. What is the level of the proposed hikes?

We engage in hikes of an easy to moderate level, lasting from 3 to 5 hours. However, the duration and difficulty of the hikes depend on your health condition. This private program can be customized on-site.

10. Are international flights included in your travel packages?

We do not include international flights in our travel packages for economic reasons. Indeed, the cost of international tickets would be more expensive if we were to arrange them from Vietnam. Although unusual, this is the pricing policy applied by airlines. Therefore, airfares tend to be cheaper if purchased from the country of departure. We can provide advice on this if needed.

11. Can we go hiking during the trip?

Yes, you can definitely go hiking in Thailand, particularly in the Chiang Mai region. This area offers travelers numerous hiking opportunities amidst its lush vegetation. For off-the-beaten-path experiences, consider visiting Mae Hong Son and Pai, which are populated by various ethnic minority groups, including the long-necked Karen people.

12. Do you have fun activities for children?

Yes, we offer several exciting activities for your children. In Bangkok, you can take bicycle or motorcycle rides through its bustling streets, take part in a Muay Thai class, or even watch a match. In Chiang Mai in the north, a visit to the elephant camps is highly recommended. You can also join a cooking class to explore the local cuisine.

In the southern islands, boat trips for snorkeling or diving are greatly loved by children.

13. What are the must-visit sites in Thailand?

Thailand attracts tourists not only for its rich and diverse culture but also for its magnificent landscapes. Begin your journey in the Central region of Thailand with Bangkok, the Thai capital where you can savor delicious dishes and experience the bustling city life. Not far from Bangkok, you'll discover the historic city of Ayutthaya, steeped in history, as well as the lush national parks in the Kanchanaburi region.

Moving up to the North, you'll visit Chiang Mai and Chiang Rai. This region offers travelers breathtaking landscapes with terraced rice fields and opportunities to meet welcoming minority ethnic groups.

The Southern region, a favorite of many travelers, is where you'll find places like Phuket, Krabi, Koh Samui, each boasting white sandy beaches, turquoise waters, and incredible underwater landscapes.

14. What is the ideal duration for visiting Thailand?

A panoramic tour of Thailand would require one week on-site. Such a duration would allow you to explore must-visit places like Bangkok with its impressive temples and bustling streets, as well as the Chiang Mai region with its lush nature in the north.

If you wish to delve deeper into the authentic north or plan a beach extension, allocate an additional 3-4 days.

For those looking for an itinerary that includes remarkable sites across the country along with a beach stay at the end of the journey, a duration of 2 weeks is highly recommended.

15. How long is the ideal duration to visit Thailand?

A panoramic tour of Thailand would require one week on-site. Such a duration would allow you to explore must-visit places like Bangkok with its impressive temples and bustling streets, as well as the Chiang Mai region with its lush nature in the north.

If you wish to delve deeper into the authentic north or plan a beach extension, allocate an additional 3-4 days.

For those seeking a comprehensive itinerary that includes remarkable sites across the country along with a beach stay at the end of the journey, a duration of 2 weeks is highly recommended.

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