Halong Bay cruise? Absolute game-changer! Hands down the highlight of our trip! And the price? Pretty sweet deal we snagged online.

But let me tell you about our almost-epic fail. Yours truly here forgot to get the visa for Vietnam in advance. Classic, right? Enter our hero, the AMAZING agent Thom. She swooped in and saved the day with her emergency visa wizardry. Thom didn’t just stop there. She contacted the travel agency, got all our paperwork sorted, and rescheduled our trip faster than you can say 'Oops, I did it again.' This all happened at the eleventh hour (literally). Our flight was at 7 pm, and we discovered the visa fiasco at 5:30 pm. Talk about cutting it close!

And because we had to arrive a day late, it messed up our follow-up travel plans. No problem for Thom, though. She rearranged everything so smoothly, even got us a direct transfer to the airport instead of the hotel, with no extra charge. Thom is basically a travel superhero, cape and all.

We are so lucky to have had Thom on our side during this whole debacle. If you need a travel agent who can turn a disaster into a seamless adventure, Thom’s your gal!

Best, Joe

Vietnam 2-Week Itinerary from Halong Bay to Hoi An